Hospital front Desk Coordinator

It is a skill based programme which focuses on enhancing the skill of candidate undergoing training in handling people walking in a hospital or healthcare organisation. It is focussed on increasing customer experience through resource management and also developing skills of handling billing and insurance work of a healthcare organization.

  • Eligibility:- XIIth Pass / Any Graduate
  • Duration:- 6 Months

Why join IPHI

  • High academic quality
  • Innovative teaching
  • State of the art facilities
  • Experienced faculties
  • On job training
  • Placement Assistance
  • Best institute
  • Managed by doctors

Career prospects

A trained font desk coordinator has a huge scope in the healthcare industry he/she can work in any hospital as a front desk coordinator , as a staff supervisor , as insurance executive in insurance companies , medical administrative assistant , patient care coordinator and also medical billing manager

Salary

The average salary ranges from around 1,92,000 to 2,16,000 per annum depending on the experience one holds

Who should take the course

Any class 12th pass candidate or any graduate from any stream willing to make a career in the administrative

Module 1

Introduction to functions of Hospital Front Desk Coordinator

Module 2

Consent,Reporting& Documentation

Module 3

Basic Structure and Function of the Human Body

Module 4

Introduction to Medical Terminology required related to front desk functioning

Module 5

Infection Control & Prevention

Module 6

Personal Hygiene

Module 7

Professional Behaviour at work settings

Module 8

Rights & Responsibilities of Patient’ s

Module 9

Maintain conducive Environment in Emergency Situations

Module 10

Hospital Information System Medical Software Applications 

Module 11

Payment and Billing

Module 12

Customer Service Excellence and Patient Satisfaction

Module 13

Safety & First Aid

Module 14

Basic Life Support

Module 15

Bio Medical Waste Management

Module 16

Institutional Emergencies, Fire

Module 17

Basic Computer Knowledge

Module 18

Soft Skills &Communication

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